on Find out more about the Microsoft MVP Award Program. Up to 100 participants per meeting. The first being what size screen are you sharing from. Select action center , and then select Focus assist. it is now November 2021 .. still same issue .. how is that! For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. August 03, 2021. May 01 2020 Here you can choose to blur meeting background, select from a list of images, or upload your own image. It's that basic there doesn't seem to be any settings to tweak, it should just work? Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. This will open a 'Background settings' panel to the right. I have raised a feedback for you here. May 01 2020 Do you know if Microsoft support monitor this forum? Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. @UKITGuyWould like to see if you find solution. Then dive into the call details. https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. How do I change my Microsoft Teams background? Unlimited chat with coworkers and customers. Call analytics and Vad for example! User call history is much better than the dashboard. Line Meeting with 720p quiality using the same cam on the same device. Mar 10 2022 I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. Click on the same ellipsis icon (three horizontal dots) as mentioned before. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. May 01 2020 The best time to increase video quality for telehealth would have been earlier in the pandemic. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. Even when they zoom in it's just all blurry. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! 1. On your mobile device selectDoneto approve the background. You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 June 03, 2022, by They look at EVERYTHING down to the packet level. Shared screen is blurry on either screen though. But have I missed something? - edited We made, and make a lots of meetings. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Social Media JOB OPPORTUNITIES! The question reads like it could have come from us. Do Microsoft support monitor this community/forum? Find out more about the Microsoft MVP Award Program. I would recommend voting up and getting as many to do so to get it in front of the product team. I answered my own question. Would the video improve if we completed the upgrade switch to Teams? The cost to you is the same whether you use our links or not. Thats not the case. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). It isn't as simple as bandwidth. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". :( (Teams is my LEAST desirable video app service. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. New: Microsoft Teams Premium, the better way to meet We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Teams also supports background blur on iOS devices. If i just use it in teams directly, the output is 360 ish locally and remotely. Thank you for your valued time in responding. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. Once you have a few people on and their videos are tiny you cant notice anymore. Just wish the video quality could be addressed. seanpenrose @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. Host your video conference in a virtual shared space. Is there some other test/log I should be running/looking at? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The bandwidth numbers you provided are the same for Skype for Business. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. But it is working fine, so it isn't a driver problem. However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. Jun 30 2020 11:53 PM @CW1981 Sorry you are having problems. I called with microsoft. 05:22 PM It's a just 2,2Mb mp4 file, this should be no problem? We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? Archived post. When I pin one of the blurry colleagues his image becomes sharp. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Let me explain. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. Sharing best practices for building any app with .NET. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. New comments cannot be posted and votes cannot be cast. Find out more about the Microsoft MVP Award Program. It seems to cap out at 1080P with very strong compression at a low framerate. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. I found many customers have the same issue in Microsoft Teams. Also, the meeting recording also shows my stream in full quality. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Here is a video I put together showing this issue. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Choose from a variety of predesigned professional or fun background images readily available in Teams. Sharing best practices for building any app with .NET. The same issue! I discovered it by using the Windows 10 Camera app and doing some testing. I did include myself in the user voice for Teams. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. I tried to figured out, what is the problem. Give the companies the option to have a MS Teams appliance local on their gigabit network. Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. It would be really nice to share in some higher resolution so we can stop going through these hoops to use MS Teams. Just need to wait patiently for it to make its way into the release version. However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. - edited Hi Trond - you might be right, because I don't get real complaints for other participants. Jan 22 2019 Then let them share 4k all they want, and scale out those appliances as needed. Everything appears blurry and hard to read. Unlimited one-to-one meetings for up to 30 hours. Each user that is added has the same as stream. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. We gladly put the money back into creating helpful content for our channel. When setting up your video and audio before joining a Teams meeting, select background effects. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. 12:19 AM. So this definitely is a MS Teams issue. Thank you! @Alex BalcanquallI am having the same issue. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? Data encryption for meetings, chats, calls, and files. MS Team force the poorest 360p video quality without any option for user to select a better setting. Hi all, I recently got a new work laptop (HP EliteBook 840 G7). Asian and Pacific Islander Heritage Month. They can look at the logs and diagnose your issue. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. August 03, 2021. Here is a video I put together showing this issue. This Windows 10 feature enables you to manage when notifications appear. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). Close Teams, clear Teams Cache. Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. Go to your meeting controls and select More actions > Apply background effects . And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. I think that there are a number of things that you might not be thinking about when sharing. I'm thinking you might just need to upload higher quality video. Background effects are currently available for PC and Mac client applications. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Restart Teams and test. I actually made this video after a day of terrible quality meeting video chats. During the screen sharing, do other participants are present? sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. Have the same problem whether using teams desktop app or web client. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. The Local version of the video changes depending on the source. on SfB network-requirements. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. Here is my 10 second video, and it's bitrate is pretty high. Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. Betreff: Increase video quality for screen sharing. @Trond_WibeI also have poor video quality video with my 4k camera. The preview stays very bad quality, but when a call is made, the other end has "better" video. The higher the resolution, the better your images will appear. Jan 22 2021 Labels: Best Practices All of our company issued user devices exceed the hardware requirements, @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. Get together virtually anytime and anywherewith a video conference. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams 0 Sign in to comment Sign in to answer 04:57 PM After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? Our company has been phasing back-to-the-office this month. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. Be sure someone hasn't played with meeting policies too. Lookup one of he users in Teams who had an issue and look at their call history. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. on I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. But that was already clear, I guess. I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. To turn off background effects, select . on Thank you for the recommendations. Did you find a solution? Sharing best practices for building any app with .NET. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . But then when troubleshooting Teams an hour later, Teams was fine. Jan 22 2019 Zoom fully supports screen sharing in 4K monitors. What a terrible first intro for them, as Zoom works flawlessly. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . 06:29 PM. 06:58 AM I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. So there's nothing more to do than just wait until MS fixes the issue? 04:27 AM. Youll see zoom is using more bandwidth and streaming HD video. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. A few things to note for Microsoft (i am sure they already know about this but just in case). I know for some this is not the issue, but be sure your webcam is working right. 08:58 AM Not a problem with my bandwidth (250Mbit). If i open Teams in the browser, i have a good quality. Gigabit download and 50mbps upload. Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. this quality is not acceptable. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). https://youtu.be/aW3U16OKTiA View best response Labels: That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Am I alone in finding the video quality for screen sharing borderline unacceptable? The video is very blurry after the background effect is enabled. Select Blur to blur your background, or choose from the available images to replace it. Your background options will display on the right. Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Do they experience the same issue? You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. 05:22 PM I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Other app always choose the best quality or provide option. There are days when my only human contact is via teams. If the prompt appears, select Yes, open Settings, and then select Apply. Has anyone had a similar issue, or knows how to fix this? The notification to fix blurry apps depends on the app and might still appear. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. https://office365itpros.com/2020/07/22/teams-memory-management/. Great for documents and mostly-static app windows. o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. TERRIBLE!!! We also have fiber optic internet. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic.